Waste Vouchers

The easiest way to get your waste vouchers is via our LoopedInCouncils App.

1. Download “LoopedIn Councils” from the Apple App Store or Google Play
2. Open the app on your phone and select Cessnock City Council when setting up the app and enter your address
3. Click on “My Vouchers” and complete the required fields to access your waste vouchers:

• Redeem when you’re ready to use. When visiting the CWMC show the operator your voucher’s barcode on the way in to check it's valid and on the way out our friendly staff will scan the voucher. Its also a requirement to have proof of identity matching the voucher address. This can be:
• Current NSW Driver Licence (physical card or Service NSW digital licence)
• Pensioner Concession Card
• Utility Bill (issued within the last quarter)
  • Electricity
  • Gas
  • Phone / Internet
  • (Water bills not accepted)

• Current Lease Agreement
• Vehicle Registration Papers

Note: Each voucher contains a unique and individual barcode that can only be redeemed once.

We appreciate that not everyone has access to a mobile phone with Apple or Android app services. To get a PDF or Print copy of your vouchers, fill in your details on the digital form below:

If you don’t have a smart device and would like paper vouchers mail, please complete the Paper Waste and Resource Recovery Voucher Request Form or by calling (02) 4993 4100. If you wish to receive paper vouchers continuously, you will need to follow the above process each time vouchers are issued each January and July.

• Vouchers are only valid for use at the Cessnock Waste Management Centre
• Vouchers can only be used for domestic household waste
• Each voucher can be used to dispose of up to 250kg of household waste or recoverable material
• Loads over 250kg require additional vouchers or will be charged in accordance with Council's Fees and Charges
• Vouchers cannot be used for disposing of tyres or special waste such as asbestos
• Vouchers are valid to the date shown
• Vouchers must be presented at the time of disposal along with proof of address. This can be driver’s licence, pensioner’s concession card (Australian) , current utilities bill from the last quarter (this includes electricity, gas and phone or internet but excludes water), vehicle registration, current rental agreement.
• Vouchers will be deemed invalid if the holder does not follow directions from site staff including appropriately disposing of recyclable and mixed waste

Please note: Resale of vouchers may result in the voucher being rendered void. The voucher system is designed to assist residents manage their domestic waste disposal responsibly. Abuse of this service, such as on-selling, may result in the system being withdrawn.

Council has developed a process for all residents to pay an Approved Business to dispose of their bulk waste at Cessnock Waste Management Centre with the use of their annual waste vouchers.

The disposal fee is covered for up to 250kg of approved waste per voucher. The agreement/cost for removal and transport of waste is between the business and the voucher holder, Council hold no liability for the service, insurance or cost involved in the transaction.

Applications

• Residents can apply for this provision here
• Commercial operators can apply to become an Approved Business here

If you have any questions about the use of annual waste vouchers, or if you are unable to submit an online form, please contact Council's Customer Relations team on 02 4993 4100.

List of Approved Businesses

Our new e-vouchers mean no more missing or lost vouchers and makes it easier to share them between landlords/real estate agents and tenants. Issuing them twice a year also helps with property sales during the year to make sure the current owner receives their entitlements sooner.

Yes, vouchers are for the occupants of a property. Assessment numbers are no longer required to obtain waste vouchers. Simply download the LoopedIn Councils app and enter your address details. Don’t forget your ID when attending Cessnock Waste Management Centre

Waste Vouchers can be used for anything going into landfill such as: Damaged/old furniture, carpet, timber, fabrics, clothing, household waste.

Recycling Vouchers can be used for anything that can be recycled or reprocessed such as:

• Garden organics (grass clippings, tree branches, prunings, weeds, leaves, flowers, plants, bark, roots, palm fronds)
• Metal and building materials (concrete (free of contamination)
• Bricks
• Tiles
• Wire
• Metal panels
• Ovens
• Microwaves
• Metal fans
• Metal light fittings
• Bikes
• Whitegoods
• Fridges
• Dishwashers
• Washing machines and dryers
• And/or bulk recycling (cardboard, paper, plastic bottles, plastic containers, glass bottles, glass jars, steel cans, aluminium cans).

In addition to your voucher, you will need to provide proof of your Cessnock LGA address upon arrival at Cessnock Waste Management Centre.

Accepted forms of proof of residence include:

• Current NSW Driver Licence (physical card or Service NSW digital licence)
• Pensioner Concession Card
• Utility Bill (issued within the last quarter)
  • Electricity
  • Gas
  • Phone / Internet
  • (Water bills not accepted)

• Current Lease Agreement
• Vehicle Registration Papers

It is a condition that the voucher address and ID address match. If your ID doesn’t match your vouchers, they will not be accepted.

yes, if the property is vacant (not tenanted) and/or not permanently occupied (e.g holiday home) you can be granted approval to use vouchers. Pre approval must be granted prior to attending site. Please complete Property Owner Voucher Use - Vacant Property.

Refunds will not issued if you attend site without pre approval and your ID does not match.

Modelling undertaken in the last couple of years estimated that providing kerbside bulk waste collection across the Cessnock LGA would increase the Domestic Waste Management charge by approximately $120 per year. Community consultation on bulk waste service options, undertaken most recently in 2024, resulted in 58% of respondents preferring a choice of voucher over a kerbside bulk waste pick up.