In response to the NSW Health stay at home order, Council services, facilities and events have been impacted. Important changes to the status of Council services will take place from Monday 18 October 2021.
Due to the COVID-19 outbreak in the greater Newcastle and Hunter Valley areas, NSW Health has issued a stay at home order. Following the NSW Government's Roadmap to Reopening announcement, there will be further changes from Monday 18 October.
Information on our organisation, the services we deliver and our core values.
Find out more about Council including the role of the Mayor, Councillors, General Manager and Council staff.
Access current demographic data and find out more about our region.
Discover our rich local history, including our coal mining heritage and the rise of our wine region.
Our Customer Service Charter is our commitment to provide you with quality service that is professional, efficient and effective.
We welcome feedback and complaints about our services, systems, practices, procedures and complaint handling.