Privacy & personal information

Cessnock City Council has an obligation to protect the privacy of its customers.  

Our Privacy Statement explains how your personal information (information that can identify you as an individual) is used, stored and accessed after it's collected by us. It also informs Council staff of their obligations in handling your information and specifies when they can and cannot disclose, use or collect it.

To request a review of a Council decision relating to personal or health information, please complete an application for internal review


Privacy Awareness Week and Local Government Week 2020

We are committed to protecting privacy and personal information, which is why we are championing Privacy Awareness Week and Local Government Week 2020 again this year. 

With more working from home and online learning than ever before, it is important that we know how to protect our privacy. For more information on how you can keep your information secure, check out the following resources:

  • Information and Privacy Commission has collected a range of useful resources for parents, teens, children and teachers to help you think about how personal information is shared online and how to protect your privacy.
  • eSafety Commissioner provides resources to empower all Australians to have a safe and positive online experience, particularly in this climate of COVID-19.
  • Office of the Australian Information Commissioner outlines your rights to privacy, the privacy of children and young people, and how to stay safe online.