Hunter Tenants’ Advocacy and Advice Service

Free telephone advice, information, advocacy, and (where appropriate) representation at the NSW Civil and Administrative Tribunal (NCAT).

We can assist people who are:

• renting privately through a landlord or Real Estate Agent,
• tenants in Public and Community housing,
• tenants renting Caravan Parks,
• homeowners in Land Lease Communities, and
• residents of Boarding Houses,

and you live in Newcastle, Lake Macquarie, Port Stephens, Maitland, Cessnock, Singleton, Upper Hunter, Muswellbrook or the Great Lakes areas of Mid Coast Local Government Area.

 Access is via the telephone advice line on 4969 7666 or freecall 1800 654 504.

If you can't get through during advice hours, please keep trying. You can leave a message outside advice hours and we will endeavour to give you a call back within 24 hours.