National Relay Service

The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

There are a number of relay call options (connections) that can be accessed by phone, web or teletypewriter (TTY). There may be more than one relay call option that suits you, depending on your needs and situation.

Voice Relay number
1300 555 727

TTY number
133 677

SMS relay number
0423 677 767

In a life threatening or time critical emergency, you can contact the police, fire or ambulance services by calling the NRS and requesting Triple Zero (000) or dialling the dedicated text-based TTY service on 106. Calls to emergency services are generally prioritised by the NRS.

The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia.