> Looking for current COVID-19 restrictions?
Visit the NSW Government website or call 13 77 88
> Looking for vaccination information or testing sites?
Visit NSW Health or call 1800 020 080
> Looking for financial assistance?
Visit our assistance page or the Service NSW website
> Want to report someone breaking COVID-19 restrictions?
Visit Crime Stoppers or call 1800 333 000
Changes to Council's services and facilities
In response to the NSW Government's COVID-19 restrictions, Council services, facilities and events have been impacted. Please see the below information regarding the current status of Council's services and facilities:
Council administration building and Customer Relations
We're committed to ensuring a positive customer experience despite the challenges posed by the COVID-19 pandemic and lockdown.
Council's administration building and face-to-face customer services will reopen on Monday 18 October at 9am. While the administration building will reopen, there will be strict COVID Safe guidelines in place to adhere to the Public Health Order, including only opening to fully vaccinated people.
The Customer Service Centre will operate from 9am to 5pm, Monday to Friday. Duty planner, building surveyor and environmental health officer services will still be available via phone on 4993 4100.
You can still connect with us remotely via phone, email or here on the website:
Having trouble reaching us?
- Phone us and utilise the call back service without losing your place in the queue
- Report an issue here
Cessnock Waste Management Centre (CWMC)
Cessnock Waste Management Centre reopened to the public on Monday 13 September 2021. You do not need to book and it will be open standard operating hours (8:45am to 4:30pm, 7 days a week).
- Check in using the QR code system on site
- Wear a face mask at all times
- Social distance at all times
- Remain in your vehicle when not unloading
Visit the Cessnock Waste Management Centre
section of the website for information on waste vouchers, the Community Recycling Centre, alternate waste vouchers or disposing of problem waste.
The last Council meeting for 2021 was held in November. Meetings will recommence in February 2022 and will be held in the Council Chambers (Vincent Street, Cessnock). Community members will be permitted to attend under strict COVID Safe conditions.
All meetings are livestreamed and residents are encouraged to view them on Council's Facebook page from 6:30pm on the night of the meeting.
All Council events have been cancelled per the current Public Health Order. Check back or visit Council's Facebook page to stay up-to-date.
Cessnock City Libraries
Cessnock Library will reopen at 9am on Monday 18 October 2021. Kurri Kurri Library will reopen at 11am on Monday 11 October 2021. Following the reopening, both branches will operate 9am - 5pm, Monday to Friday.
Strict COVID Safe guidelines are in place to adhere to the Public Health Order, including only opening to fully vaccinated people.
Visit the Cessnock City Libraries website for online services and Click/Call & Collect. You can also stay up-to-date on the Cessnock City Libraries Facebook page.
If you have any questions, library staff can be contacted on (02) 4993 4399 or email@example.com.
Cessnock Performing Arts Centre (CPAC)
CPAC will reopen from 11am to 4:30pm on Monday 11 October 2021. Following the reopening, the facility will operate from 9am - 4:30pm, Monday to Friday with strict COVID Safe measures in place to adhere to the Public Health Order. This includes only opening the facility to those who are fully vaccinated.
Check back or visit the CPAC Facebook page to stay up-to-date.
Hunter Valley Visitor Information Centre (HVVIC)
The HVVIC will reopen on Monday 11 October and will be back to normal opening hours:
- Monday to Saturday – 9am to 5pm
- Sunday and Public Holidays – 9am to 4pm
Strict COVID Safe measures are in place to adhere to the Public Health Order, including only opening to those who are fully vaccinated.
For more information, please visit the HVVIC website.
Cessnock Youth Centre Outreach Service (CYCOS)
CYCOS will reopen by appointment from Monday 11 October. The CYCOS facility will be available for community services who hire the venue, scheduled appointments and small youth group programs (booked in advance).
Strict COVID Safe guidelines are in place to adhere to the Public Health Order, including only opening to those who are fully vaccinated.
Check back or visit the CYCOS Facebook page to stay up-to-date.
Arts and cultural centres
Marthaville Arts and Cultural Centre (200 Wollombi Road, Cessnock) will reopen on Friday 5 November 2021. Upon reopening there will be strict guidelines in place to adhere with the Public Health Order, including only opening to fully vaccinated people.
All other arts and cultural centres, including Wollombi Cultural Centre and Richmond Main, remain closed until further notice.
For enquiries regarding Wollombi Cultural Centre, please visit the Wollombi Valley Arts Council website or contact them via email at firstname.lastname@example.org
On-site sewerage management system inspections
Council has put standard and routine monitoring inspections of on-site sewerage management systems on hold until further notice.
Changes to Council's recreational facilities
Please see the below information regarding the status recreational facilities:
All public toilets and BBQ facilities across the Cessnock Local Government Area are open.
Regular and casual hire of all sporting facilities, including the Cessnock Civic Indoor Sports Centre, has resumed. Strict COVID Safe measures are in place to comply with the Public Health Order.
Tennis facilities are open from Sunday 15 August 2021 and will operate in accordance with the Public Health Order. Find out more from Tennis NSW here.
Recreational Vehicle (RV) areas
Council operated RV areas at Branxton and Kurri Kurri remain open.
Regular and casual hire of all community halls has resumed, with strict COVID Safe measures in place to comply with the Public Health Order.
Following the approval of our COVID-19 Safety Plan, both Cessnock and Branxton Pools have reopened to fully vaccinated residents for both lap and recreational swimming.
With NSW reaching 80% vaccination rate, we have removed booking system - fully vaccinated patrons (aged 16 and over) can come to the pool and enjoy a swim without the need to pre-book. There has also been an increase to capacity limits.
While our local pools are hugely popular, Council has had to put strict conditions in place to comply with the Public Health Order.
- all patrons must check-in via the Service NSW QR Code and show their vaccination status/passport
- residents over the age of 16 will need to prove they are fully vaccinated on arrival
- there will be TWO recreational swimming sessions (9am - 12.45pm and 1.15pm - 5pm daily).
- the pool will close at 12.45pm for staff to complete cleaning of the change rooms and high touch points.
- lap swimming ONLY from 6am - 9am (Monday-Friday) and 7am - 9am (Saturday and Sunday).
- use of hand sanitiser on entry and exit of facility
Find out more by visiting the Pools section of our website.
The Kurri Kurri Aquatic and Indoor Fitness Centre has also reopened. To find out more about the services being offered and the restrictions for entry to the Kurri Kurri Aquatic and Indoor Fitness Centre, please visit their website or stay up-to-date on the KKAFC Facebook page.