NSW Health has issued a state wide stay at home order effective from 5pm Saturday 14 August until further notice.
- For lockdown rules, visit the NSW Government website or call 13 77 88
- For vaccination information or testing sites, visit NSW Health or call 1800 020 080
- For financial assistance, visit our Crisis, disaster and recovery assistance page
- To report a breaking of lockdown rules, visit Crime Stoppers or call 1800 333 000
Changes to Council's services and facilities
In response to the NSW Government's lockdown announcement, Council services, facilities and events have been impacted. Please see the below information regarding the status of Council's services and facilities:
Council administration building and Customer Relations
We're committed to ensuring a positive customer experience despite the challenges posed by the COVID-19 pandemic and lockdown.
Council's administration building and face-to-face customer services will reopen on Monday 18 October at 9am. While the administration building will reopen, there will be strict guidelines in place to adhere with the Public Health Order, including only opening to fully vaccinated people.
The Customer Service Centre will operate from 9am to 5pm, Monday to Friday. Duty planner, building surveyor and environmental health officer services will still be available via phone on 4993 4100.
You can still connect with us remotely via phone, email or here on the website:
Having trouble reaching us?
- Phone us and utilise the call back service without losing your place in the queue
- Report an issue here
Cessnock Waste Management Centre (CWMC)
Cessnock Waste Management Centre will reopened to the public on Monday 13 September 2021. You do not need to book and it will be open standard operating hours (8:45am to 4:30pm, 7 days a week).
- Check in using the QR code system on site
- Wear a face mask at all times
- Social distance at all times
- Remain in your vehicle when not unloading
Visit the Cessnock Waste Management Centre
section of the website for information on waste vouchers, the Community Recycling Centre, alternate waste vouchers or disposing of problem waste.
Due to COVID-19 restrictions, Council meetings will be conducted remotely until further notice.
All meetings are livestreamed and residents are encouraged to view them on Council's Facebook page from 6:30pm on the night of the meeting.
All Council events have been cancelled per the current Public Health Order. Check back or visit Council's Facebook page to stay up-to-date.
Cessnock City Libraries
Face-to-face services at the Kurri Kurri library branch will reopen at 11am on Monday 11 October 2021.
Council has taken the opportunity presented by the lockdown to repaint the interior of Cessnock Library and as work is still in progress, the Cessnock Branch will not open until 9am Monday 18 October 2021.
Following the reopening, both branches will operate 9am-5pm, Monday to Friday.
While Cessnock City Libraries will reopen, there will be strict guidelines in place to adhere with the Public Health Order, including only opening these facilities to fully vaccinated people.
Visit the Cessnock City Libraries website for online services and Click/Call & Collect. You can also stay up-to-date on the Cessnock City Libraries Facebook page.
If you have any questions, library staff can be contacted on (02) 4993 4399 or email@example.com.
Cessnock Performing Arts Centre (CPAC)
CPAC will reopening from 11am to 4.30pm on Monday 11 October 2021. Following the reopening, CPAC will operate from 9am - 4.30pm, Monday to Friday.
While CPAC will reopen, there will be strict guidelines in place to adhere with the Public Health Order, including only opening the facility to fully vaccinated people.
Check back or visit the CPAC Facebook page to stay up-to-date.
Hunter Valley Visitor Information Centre (HVVIC)
The HVVIC will reopen on Monday 11 October and will be back to normal opening hours.
Monday – Saturday 9am – 5pm
Sunday and Public Holidays 9am – 4pm
While the HVVIC will reopen, there will be strict guidelines in place to adhere with the Public Health Order, including only opening to fully vaccinated people.
For more information, please visit the HVVIC website.
Cessnock Youth Centre Outreach Service (CYCOS)
CYCOS will reopen by appointment from Monday 11 October. The CYCOS facility will be available for community services who hire the venue and will be open for scheduled appointments with young people from this date.
At 80%, the service will be open for small youth group programs, which will need to be booked in advance.
While CYCOS will reopen, there will be strict guidelines in place to adhere with the Public Health Order, including only opening to fully vaccinated people.
Check back or visit the CYCOS Facebook page to stay up-to-date.
Arts and cultural centres
All arts and cultural centres, including Wollombi Cultural Centre, Richmond Main and Marthaville Arts and Cultural Centre will be closed from Thursday 5 August 2021 until further notice.
Re-open dates have yet to be determined. Future operations will be in line with NSW Government restrictions as prescribed in the Public Health Order.
RSPCA Hunter will be closed from 3pm Thursday 5 August 2021 until further notice.
A re-open date has yet to be determined. Future operations will be in line with NSW Government restrictions as prescribed in the Public Health Order.
For more information call RSPCA on (02) 4939 1555.
On-site sewerage management system inspections
Council has cancelled standard and routine monitoring inspections of on-site sewerage management systems until further notice.
Changes to Council's recreational facilities
Please see the below information regarding the status recreational facilities:
All public toilets and BBQ facilities across the Cessnock Local Government Area are open.
The Cessnock Civic Indoor Sports Centre will reopen on Monday 11 October to regular hirers at this stage, and won’t be taking casual bookings.
While the the Cessnock Civic Indoor Sports Centre will reopen, there will be strict guidelines in place to adhere with the Public Health Order, including only opening to fully vaccinated people.
From Monday 11 October cricket facilities will also reopen for training and curating of fields.
Tennis facilities are open from Sunday 15 August 2021 and will operate in accordance with the Public Health Order. Find out more from Tennis NSW here.
Recreational Vehicle (RV) areas
Council operated RV areas at Branxton and Kurri Kurri remain open.
Community halls will reopen once 80% vaccination is achieved, pending the approval of COVID Safety plans.
While community halls will reopen, there will be strict guidelines in place to adhere with the Public Health Order, including only opening to fully vaccinated people.
Following the approval of our COVID-19 Safety Plan, both Cessnock and Branxton Pools have reopened to fully vaccinated residents for both lap and recreational swimming.
With NSW reaching 80% vaccination rate, we have removed booking system - fully vaccinated patrons (aged 16 and over) can come to the pool and enjoy a swim without the need to pre-book. There has also been an increase to capacity limits.
While our local pools are hugely popular, Council has had to put strict conditions in place to comply with the Public Health Order.
- all patrons must check-in via the Service NSW QR Code and show their vaccination status/passport
- residents over the age of 16 will need to prove they are fully vaccinated on arrival
- there will be TWO recreational swimming sessions (9am - 12.45pm and 1.15pm - 5pm daily).
- the pool will close at 12.45pm for staff to complete cleaning of the change rooms and high touch points.
- lap swimming ONLY from 6am - 9am (Monday-Friday) and 7am - 9am (Saturday and Sunday).
- use of hand sanitiser on entry and exit of facility
Find out more by visiting the Pools section of our website.
The Kurri Kurri Aquatic and Indoor Fitness Centre has also reopened. To find out more about the services being offered and the restrictions for entry to the Kurri Kurri Aquatic and Indoor Fitness Centre, please visit their website or stay up-to-date on the KKAFC Facebook page.