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Online Certificates

Cessnock City Council has implemented a program known as eServices, which includes a feature known as Online Certificates. The Online Certificates feature affords customers the convenience of requesting property and rating certificates via Council’s website.

Council has been testing the program with a selection of users and is now rolling the program out for use by all businesses and the general public. 

Online Certificates is an efficient service for businesses and individual customers, it provides:

  • 24 x 7 access to web services;
  • The ability to process multiple certificate types in one transaction;
  • The ability to apply for certificates on multiple properties in one transaction; and
  • A reduction in processing time..

The Online Certificates program removes the potential delays associated applying for certificates via post and email. 

The 1 July 2017 – 30 September will be a transitional period, during which time Council will continue to accept applications for Certificates by email and post. From the 1 October 2017, applications via email or post will no longer be accepted. 

In order to use the Online Certificates system you will need to register for a login. Please complete the electronic form at this link:

Once your registration has been received you will be issued with login in details and a procedure detailing how to use the system. 

If you require any further information, please do not hesitate to contact Hannah McCauley, Council’s Planning Assistant via telephone 02 4993 4183 or email