What do I do if...?
What do I do if...? A place where you can get an answer.
What do I do if...
Roads
- A tree has fallen over the road?
Call Customer Service on 4993 4300 who will take the location and get someone to look at it.
- I have found a pothole that needs patching?
Call Customer Service on 4993 4300 and they will put in a request to get it fixed.
- I want to know where I can ride my unregistered Motorbike?
Check out this factsheet
Building and Development
Garbage
- My garbage hasn't been collected?
Call Customer Service on 4993 4300 and ask to speak to Infrustructure and Services to Log a call.
- Garbage has been spilt on the road?
Call Customer Service on 4993 4300 and ask to speak to Infrustructure and Services to Log a call.
- My Garbage bin has been vandalised?
Stolen or vandalised bins must be reported to the Police Assistance Line on 131 444. A Police Incident Report Number is required by Council before a replacement bin can be issued.
- My Garbage bin is broken?
Damaged bins are repaired free of charge, call Customer Service on 4993 4300 to arrange a repair.
Health and Environment
- I have bought a house with a septic system?
Please read the following Information on Septic Systems
- I have seen someone dumping rubbish?
Please note their registration and call Customer Service on 4993 4300
Council Meetings and Councillors
- I want to address a Council Meeting?
Please have a read of our Request to Address Council Policy which has a form to fill out
- I want to invite the Mayor to make a presentation or attend an event?
Please send a letter or email addressed to the Mayor with the invite.
Animals and Pets
