Garden Organics Collection
Your garden organics bin has a lime-green lid and is emptied fortnightly on the alternate week to your recycling bin (find out your next garden organics collection date here) .
The garden organics service is contracted to Solo Resource Recovery and Australian Native Landscapes. Use the Your Organics Bin website or hotline (1800 870 250) to find out when your garden organics is next collected and report any issues with the bin (such as repairs, replacements or complaints).
What can go in your garden organics bin:
DO NOT put in your garden organics bin:
The garden organics material collected in your garden organics bin is processed at Tea Gardens, where it is made into a high quality compost for use by home gardeners and farmers. You can see the full process of our garden organics service in four short videos.
Hits and tips for your garden organics:
- Place materials loosely in your bin – don’t squash your garden organics down.
- Put sticks or dry leaves in the bottom of the bin before lawn clippings to prevent sticking.
- The maximum weight is 80 Kg.
- Place bins out regularly rather than wait for them to be full and possibly too heavy.
- Try to mow your lawn when its dry or leave the lid ajar to reduce excess moisture.
- You can drop off large items that don’t fit into your garden organics bin at Cessnock Waste Management Centre (fees apply).
What if my bin is missed or damaged:
Call Solo Resource Recovery on 1800 870 250 or email email@example.com
Can I get an additional garden organics bin:
Yes, you can purchase an extra 240 garden organics bin by simply contacting our Customer Service Centre on 4993 4100. Fees and charges apply.
Complimentary bags of the Garden Organics compost are available for residents of Cessnock, Maitland and Singleton at selected community events throughout the year. Keep an eye on council’s facebook page for upcoming events. Residents can receive their free 25L bag made from 100% garden organics at the events with proof of residency.
Contamination in your garden organics bin:
Contamination can be a serious problem for the well-being of our staff, impact on the efficiency of the service and the quality of the final organic compost produced. This is why the management of contamination is a very important aspect of the Garden Organics service.
To assist the detection of contamination the Solo collection vehicles are equipped with cameras which allow the driver to monitor the contents of bins as they are being emptied. A photographic record is kept of any contamination and the address details.
The driver then attaches a contamination sticker to the non conforming bin informing residents of the issue and options to resolve the problem.
Households with severe or repeated contamination will be contacted by letter with information about how to use the service correctly to avoid future problems and their bins will be inspected prior to collection.
While all effort is made to support correct use of the garden organic service, ongoing or severe incidents may result in the service being suspended until an agreement has been provided by the householder to use it correctly.