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Council’s Environmental Health team investigates environmental health complaints including pollution complaints and incidents in an effort to prevent and minimise pollutants and hazardous materials from entering our environment. In most cases, concerns about pollution should be referred to the source or person causing the problem.  The contact telephone numbers on these pages should be used when an approach to the person causing the problem has not been, or is unlikely to be, successful.

Pollution matters will usually fall within one of four main types of pollution these being air, noiseland and water. In some situations that involve large scale licensed industry or large incidents, the Office of Environment & Heritage may be responsible to investigate the matter.

Polluters must report certain pollution incidents, that is leaks, spills and other pollution incidents that can harm the environment, to Council or the Department of Environment and Climate Change. Council can be contacted on telephone 4993 4100 and Department of Environment and Climate Change can be contacted on 131 555 to report pollution incidents.

Asbestos is an area that is of growing concern for the community and as a result Council is seeing an increasing numbers of enquiries and complaints about asbestos issues.