Compliance, Support and Education, the key for Pets, Patrols and Parking

The results are in after Cessnock City Council asked the community for feedback on the different services the rangers provide local residents.

The results are in after Cessnock City Council asked the community for feedback on the different services the rangers provide local residents.

Cessnock City Council Mayor, Councillor Bob Pynsent said to build a safer community compliance, support and education are all important components.

“It is vital our statutory obligations are enforced when required but by also providing support and education to the community it creates an environment where people do the right thing”.    

“Most people are keen to comply with their responsibilities as a pet owner or road user which is why education is critical”, Cr Pynsent said.  

The community agreed, with 89% of people who completed the Community Survey supporting education as opposed to enforcement in circumstances where there is no threat to the public.  

In contrast when there is a risk to public safety, for example school zones or dangerous dogs, 91% of people said they understood and supported the need for enforcement action when people do the wrong thing.  

The Community Survey also showed:  

  • over 80% of respondents were aware of the free microchip day;
  • almost 80% of respondents were aware of parking patrols;
  • over 70% of respondents were aware of compliance patrols for example dog attacks, unregistered animals, dogs off leads; and  
  • almost 45% were aware rangers undertake investigations for littering and also overgrown vegetation.

Overall, the survey demonstrated people have a good understanding of the diverse range services our rangers provide and acknowledge both enforcement and education programs are required.      

The Cessnock local government area covers approximately 1,950 square kilometres and responses were received from Millfield to Weston and Greta to Cessnock.  

The purpose of this survey was to listen to our community and the results will help inform our future strategies and policies at Council.

We will also be undertaking more feedback surveys in the future to ensure our services are meeting the needs of our community.

14 October 2016