CPAC wins big at Business Excellence Awards
The Cessnock Performing Arts Centre (CPAC) won the Customer Service Whole Business award at the 2018 Hunter Region Business Excellence Awards held on Friday evening.
This was the 25th year these prestigious awards have taken place and while the competition was tough across the Hunter, the CPAC customer service shone through.
Cessnock City Mayor, Councillor Bob Pynsent said this award is very well deserved as the staff at the CPAC consistently go above and beyond what is required of them.
“I can’t speak positively enough about the level of customer service the CPAC staff provide, from selling tickets to organising events, everything is always delivered in a friendly and professional manner.”
“On behalf of Council, I would like to congratulate the entire CPAC team for this fantastic achievement,” added Cr Pynsent.
Since opening in 2008, the centre has developed a strong reputation as it draws its audience from the Cessnock Local Government Area and further afield from areas including Singleton, Maitland, Newcastle and Lake Macquarie.
Not only does the CPAC offer a fantastic program of performances throughout the year, the team is also committed to working closely with the community.
CPAC is home to the Cessnock Senior Citizens Association, The Australian Decorative and Fine Arts Society, Hunter Drama and works with a number of local schools and dance schools to present their major performances and concerts.
The CPAC staff are also responsible for producing major events on behalf of Council, such as Spring Awakening, Carols in the Park and Australia Day as well as partnering with other Council departments and the community for NAIDOC Week, Seniors Festival and Youth Week.