Joining the Library

Anyone can use the library but only members may borrow. Membership is free to residents of the Cessnock LGA or to people working or studying in the area on a full-time basis. Temporary residents and visitors can also join but are limited to borrowing three items and are required to pay a deposit (refer to Council's schedule of fees and charges). The deposit will be refunded within six months of the date of joining, if there are no outstanding items or fines when the membership is resigned.

Proof of identity and current address is required for all levels of membership. People under the age of 16 require the signature of a parent or guardian. 

Borrowing

For the first three months members are classified as "Provisional" borrowers and are limited to three items. Temporary borrowers' priviliges remain at this level. After the provisional period has ended you may borrow up to 20 items on your card at any one time, with limits of 10 DVDs and 10 CDs. Different items have different loan periods; remember to check your loan receipts.

Reservations

You can place reservations at the Library or online for items currently on loan. You will be notified when the item becomes available. Requests can also be made for items that are not held at our Library but are available from other library services. Charges apply for these services (please refer to Council's schedule of fees and charges).

Returns and renewals

Items can be returned to either Cessnock or Kurri Kurri Libraries. An after hours chute is available at both locations. Loan items may be renewed twice with the exception of reserved items, which cannot be renewed. Items can also be renewed online but this can only be done before the due date.

Overdues

Overdue fines are payable for all overdue items. Fines are calculated per item per week, except for DVDs which accumulate on a daily basis (please refer to Council's schedule of fees and charges). 

Library Resources

The library has comprehensive Lending and Reference collections catering for all ages. These include books, CDs, DVDs, magazines, newspapers, local and family history resources, HSC resources, downloadable audio books and electronic databases.

Children and Youth

The library holds a wide range of children's resources and supports a range of family literacy programs and activities for young people.

• Rhyme Time (babies 0-2)
• Storytime (3-6 years)
• Kids Club (8-12 years)

School holiday activities are also held throughout the year.

Book Groups and Events for Adults

The library runs day and evening book groups. We also host a number of author talks, creative writing courses and information sessions throughout the year.

Home Library Service

A home library service is provided to indivuals and institutions in the Cessnock LGA where residents are confined to their homes for medical reasons.

Computer Services

Computers are available at both Cessnock and Kurri Kurri Libraries for free public use. They provide access to Microsoft Office applications and the internet. The internet is available for a one hour session per day. Free wireless access is also available. Please read our internet usage policy before using any public computers at Cessnock or Kurri Kurri Libraries.

The library regularly runs Introduction to the Internet training sessions as well as monthly sessions on specific topics.

Displays and Exhibitions

A range of local and national touring exhibitions can be viewed in the Libraries' foyer throughout the year.

Additional Services/Charges Apply

Meeting/IT training room, photocopying, computer printing, laminating, faxes and library bags.

Cessnock District Historical and Family History Society

The research team is available to assist with research at Cessnock Public Library, Vincent Street Cessnock on Monday 9.00am to 3.00pm and Tuesday 9.00am to 1.00pm.

A Family History Research Service is available as a paid service. Fees: $15.00 for postal requests; $5.00 for research requests in person for non-members and visitors; $15.00 for extended searches.

Our service goals to you:

• Our customers are our focus
• We are committed to providing timely, efficient and consistent service to you
• We will deal with our customers in an open, honest and courteous manner and respect their privacy at all times
• We will respond to our customers’ reasonable individual needs and expectations
• We will treat you respectfully, as we ourselves would wish to be treated

We will strive to:

• Provide friendly and courteous service
• Give all individuals the same consideration and level of service
• Respond promptly to requests and enquiries
• Listen carefully and identify your needs
• Continually develop the skills and talents of our staff to enhance the strength of our service

In return:

• We ask that you treat the library staff with courtesy and respect.