Libraries

Cessnock City Library, with branches at Cessnock and Kurri Kurri, provides our community with a wealth of services and activities which enrich the cultural lifestyle of our residents and visitors.

Please take your time to browse this site to see the many aspects of our libraries, including our online catalogue.

Our service goals to you:

• Our customers are our focus
• We are committed to providing timely, efficient and consistent service to you
• We will deal with our customers in an open, honest and courteous manner and respect their privacy at all times
• We will respond to our customers’ reasonable individual needs and expectations
• We will treat you respectfully, as we ourselves would wish to be treated

We will strive to:

• Provide friendly and courteous service
• Give all individuals the same consideration and level of service
• Respond promptly to requests and enquiries
• Listen carefully and identify your needs
• Continually develop the skills and talents of our staff to enhance the strength of our service

In return:

• We ask that you treat the library staff with courtesy and respect